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Re: No wireless connectivi ty
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06-04-2012 09:05 AM
Please call HP about your C309a. This is how to contact HP support: www.hp.com/go/totalcare (click on Printers & Monitors, there is a phone number on the resulting page).
Say "Thanks" by clicking the Kudos star in the post that helped you.
I am employed by HP
Re: No wireless connectivi ty
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06-04-2012 11:47 AM
Re: No wireless connectivi ty
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06-04-2012 12:05 PM
Uhh, if you have a different problem, you should create your own post about it.
A C309a will not support AirPrint, but it will support the HP ePrint Home and Biz app.
Say "Thanks" by clicking the Kudos star in the post that helped you.
I am employed by HP
Re: No wireless connectivi ty
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06-07-2012 08:24 PM
I am totally stumped!! and really frustrated!!!! I have tried everything I know to get my wireless back to my printer. I have an HP 6500A Plus printer on a new Lysky??? on spelling. All was working well till the other day. I have unplugged all units, printed a test report and everything says I should be able to print wirelessly, BUT I CAN'T!!! Please, somebody help me.
Re: No wireless connectivi ty
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06-08-2012 08:40 PM
no wireless connection on my hp photosmart C4795 printer.
Re: No wireless connectivi ty
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06-11-2012 10:27 AM
Get message 0x610000f6 what is wrong when I went to set up my wireless HP
Re: No wireless connectivi ty
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06-12-2012 06:16 AM
cant get my hp conected to web
Re: No wireless connectivi ty
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06-12-2012 02:11 PM
I have a new HP Officejet Pro 8600 N911g. It is connected to my wifeless router which is a brand new Netgear 9550. My problem is intermittent wireless connectivity between my computers & iPad and the printer. I went through the steps in your owner's manual; it makes it work, but only until the next "can't find airprinter". I spent over 1-1/2 hours on the phone with ATT (my DSL server, and concidentally where I purchased the wireless rounter). After all their tests they tell me the problem lies with your configurations/connections (as best I understood them). Can you help me or shall I take the printer back to Costco and get a different brand?
Re: No wireless connectivi ty
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06-12-2012 03:21 PM
It is likely your AT&T router. Let's try to work around that.
First, restart the router by pulling its power plug momentarily.
Next, set a static IP address and external DNS for the printer:
- Print a Network Config Page from the front of the printer. Note the printer's IP address.
- Type that IP address into a browser to reveal the printer's internal settings.
- Choose the Networking tab, then Wireless along the left side, then the IPv4 tab.
- On this screen you want to set a Manual IP. You need to set an IP address outside the range that the router automatically sets (called the DHCP range). If you do not know the range, change the last set of numbers (those after the last '.') to 250
- Use 255.255.255.0 for the subnet (unless you know it is different, if so, use that)
- Enter your router's IP (on the Network Config Page) for the gateway.
- Enter 8.8.8.8 for the first DNS and 8.8.4.4 for the second DNS. This is Google DNS. You can choose another external DNS if you wish.
- Click 'Apply'.
Finally, make sure you have enabled Web Services on the front of the printer.
Say "Thanks" by clicking the Kudos star in the post that helped you.
I am employed by HP
Re: No wireless connectivi ty
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06-12-2012 07:27 PM
My printer does not connect through wireless. its not working on any of my devices. I can connect to the internet, but not the new printer.
