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Student
DCMathias
Posts: 1
Member Since: ‎12-30-2011
Message 1 of 96 (31,092 Views)

OfficeJet Pro 8600 scans have vertical lines.

I have a OfficeJet Pro 8600 and my scans have vertical lines.  Copying does not have the lines.

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colinan
Posts: 31
Member Since: ‎01-11-2012
Message 2 of 96 (31,043 Views)

Re: OfficeJet Pro 8600 scans have vertical lines.

Are you using the Automatic Document Feeder to scan and copy or using the flatbed?

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DMathias
Posts: 4
Member Since: ‎01-05-2012
Message 3 of 96 (31,035 Views)

Re: OfficeJet Pro 8600 scans have vertical lines.

I used the ADF and the flat bed to scan; both having lines as a result.

In one of the forums and they thought it was static.  It was suggested to have the printer on and then unplug it.  Wait 15 seconds and plug it back in.  That did the trick.  No more lines.  I guess with winter bringing on more dry air, static is prevalent.

 

Problem solved.

 

Thanks

Intern
colinan
Posts: 31
Member Since: ‎01-11-2012
Message 4 of 96 (31,034 Views)

Re: OfficeJet Pro 8600 scans have vertical lines.

I'm glad your problem has gone away. :smileyvery-happy:

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Please mark the post that solves your problem as "Accepted Solution"

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Student
DHerda
Posts: 1
Member Since: ‎09-19-2012
Message 5 of 96 (29,993 Views)

Re: OfficeJet Pro 8600 scans have vertical lines.

OfficeJet Pro 8600 has vertical lines when I scan using the automatic feeder.  The Vertical lines are not there when I copy (not using the feeder)

Student
cherylbwaters
Posts: 1
Member Since: ‎11-20-2012
Message 6 of 96 (29,309 Views)

Re: OfficeJet Pro 8600 scans have vertical lines.

I tried this and the vertical lines are still there. Any other suggestions?

Student
FrustratedCR
Posts: 1
Member Since: ‎12-14-2012
Message 7 of 96 (28,982 Views)

Re: OfficeJet Pro 8600 scans have vertical lines.

I have an HP Officejet Pro 8600 Plus and I am having vertical lines show up on all my scans.  I use the document feeder.  But I notice they happen with the flat bed as well.  I tried unplugging it and then waiting 15 seconds and then replugging it in.  Still has the lines.  Help!!

Tutor
DMathias
Posts: 4
Member Since: ‎01-05-2012
Message 8 of 96 (28,977 Views)

Re: OfficeJet Pro 8600 scans have vertical lines.

I started this thread Dec 2011 and had not had the problem again until this December.  I think it might be static build up with the dry air in the house.  I repeated the solution (unplug, wait, plug in) and that has solved the problem again.

 

A possibility, if you only have a problem when scanning (on ADF and flat bed) and not printing, is that the scanning bar has a scratch on it.  But if it seems to be getting worse, it realy sounds like static.  This is only my guess.  Maybe HP Support can help further.

 

Good Luck.

Associate Dean
Shane_R
Posts: 7,948
Member Since: ‎11-28-2011
Message 9 of 96 (28,975 Views)

OfficeJet Pro 8600 scans have vertical lines.

@FrustratedCR Do you get the lines if you make a copy?
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Tutor
spouses
Posts: 7
Member Since: ‎01-03-2013
Message 10 of 96 (28,741 Views)

Re: OfficeJet Pro 8600 scans have vertical lines.

I have the same problem andI am in Florida where the air is not that dry. Vertical lines appear on copies and scans if they are in B/W but not if I do them in color.

 

I did turn off the unit for a minute and I did clean all the glass surfaces with acholhol...I am at a loss.

 

I bought this 8600 last week....how do I get an exchange??

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