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Re: Officejet 6500 printing problem (1518 Views)
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Honor Student
Fretnot
Posts: 2
Registered: ‎05-03-2011
Message 11 of 17 (1,682 Views)

Re: Officejet 6500 printing problem

HP Now has a fix for the Officejet 6500A All In One printer,s paper mismatch error. Simply on the web as for HP teck support,they will take over your computer, download the software Fix and thats it!!!

 

Fred

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Provost
PrintDoc
Posts: 19,147
Registered: ‎08-19-2009
Message 12 of 17 (1,678 Views)

Re: Officejet 6500 printing problem

Is this the update you received? http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-89912-2&lc=en&dlc=en&cc=us&...

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Student
KYgirl
Posts: 1
Registered: ‎05-15-2011
Message 13 of 17 (1,643 Views)

Re: Officejet 6500 printing problem

Thank You! I just purchased this printer (Officejet 6500A) and could not print due to a paper size/type error. I downloaded the new firmware and it now works!! Plus the printer now shows up as a wirless device which it would not do before the fix! THANK YOU!

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Student
Dave_Maurice
Posts: 2
Registered: ‎06-09-2011
Message 14 of 17 (1,518 Views)

Re: Officejet 6500 printing problem

Thanks for the link - sounds like it should be a good fix, however when I run it shows my Status as up-to-date with this firmware image already installed.

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Top Student
PabloJ
Posts: 6
Registered: ‎08-11-2011
Message 15 of 17 (1,281 Views)

Re: Officejet 6500 printing problem

[ Edited ]

I was having the same paper mismatch error after printing photos and then returning to normal paper. This update fixed it (http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-89912-2&lc=en&dlc=en&cc=us&...) from above.

Thanks

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Student
RetiredEE
Posts: 1
Registered: ‎04-28-2012
Message 16 of 17 (564 Views)

Re: Officejet 6500 printing problem

To make mailing labels fit templates (e.g. Avery) on HP officejet 6500 from Windows XP, you must print "Borderless".

 

Click:  File > Print > Properties, then  use the Features tab and click on the Borderless box under "Paper sizes".

 

This may solve some other problems too.

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Student
JamesO1960
Posts: 1
Registered: ‎02-05-2013
Message 17 of 17 (226 Views)

Re: Officejet 6500 printing problem

Tried using a link you posted to fix my "paper mismatch" problem, but it wasn't recognized, I see it's old - is there a new link?  This is exactly the same problem I'm having.

Thanks

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