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Re: Officejet 7500A, connected to wifi network, but no other devices can see it! (166 Views)
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cchromy Student
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cchromy
Posts: 1
Registered: ‎03-15-2012
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Officejet 7500A, connected to wifi network, but no other devices can see it!

‎03-15-2012 11:50 PM

HI -- followed the steps on the hp web site, but was not able to resolve my problem.  Printer says it is connected to the network and config page confirms this.  But Iphone nor Laptop can see the wireless printer. 

 

Thanks in advance!

 

CC

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banhien
Posts: 18,332
Registered: ‎01-29-2009
Message 2 of 2 (166 Views)
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Re: Officejet 7500A, connected to wifi network, but no other devices can see it!

‎03-16-2012 12:19 AM

Hi,

 

1. For iPhone, please check with this:

 

   http://www.apple.com/support/iphone/assistant/airprint/

 

2. For laptop: Have you installed printer driver on your laptop ?

 

Regards.

BH
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