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02-08-2010 09:45 PM
I am experiencing the following problem with my Officejet Pro 8000 Wireless Printer. I am only able to print double-sided documents. Every time I try to print single sided, I receive a message that says "Media tray needs to be filled," which is not the case. The paper try is full (not beyond the limit line). I have checked on several occasions for paper jams, but I have found none.
I have been able to print the test page several times without problems and like I said, I have been able to print double-sided documents.
Does anyone have any suggestions? I don't know if I should uninstall and/or reinstall the software. The operating system that I am using is Macintosh Snow Leopard 10.6.2.
05-11-2010 01:11 AM
I am experiencing exactly the same problems. In addition, if you print the test pages, it takes the single sheets without problem.
Have you received any solution? Appreciate any help.
05-11-2010 07:35 AM
In a print dialog box (after File > Print or Cmd-P), use the lower pull-down menu to select Layout. In the Layout menu you will see the settings for two-sided printing. Select what you want and print a page. This should be remembered as your permanent setting for that printer from that Mac.
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