This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Officejet Pro 8000 Wireless only prints double-sided documents (1017 Views)
Reply
Student
hpaddict731
Posts: 1
Registered: ‎02-08-2010
Message 1 of 4 (1,017 Views)

Officejet Pro 8000 Wireless only prints double-sided documents

I am experiencing the following problem with my Officejet Pro 8000 Wireless Printer. I am only able to print double-sided documents. Every time I try to print single sided, I receive a message that says "Media tray needs to be filled," which is not the case. The paper try is  full (not beyond the limit line). I have checked on several occasions for paper jams, but I have found none. 

 

I have been able to print the test page several times without problems and like I said, I have been able to print double-sided documents. 

 

Does anyone have any suggestions? I don't know if I should uninstall and/or reinstall the software. The operating system that I am using is Macintosh Snow Leopard 10.6.2. 

 

Thank you

Please use plain text.
Student
lieberma
Posts: 1
Registered: ‎05-11-2010
Message 2 of 4 (898 Views)

Re: Officejet Pro 8000 Wireless only prints double-sided documents

Hi hpaddict731

 

I am experiencing exactly the same problems. In addition, if you print the test pages, it takes the single sheets without problem.

Have you received any solution? Appreciate any help.

 

 

 

Please use plain text.
Provost
PrintDoc
Posts: 18,959
Registered: ‎08-19-2009
Message 3 of 4 (889 Views)

Re: Officejet Pro 8000 Wireless only prints double-sided documents

In a print dialog box (after File > Print or Cmd-P), use the lower pull-down menu to select Layout.  In the Layout menu you will see the settings for two-sided printing.  Select what you want and print a page.  This should be remembered as your permanent setting for that printer from that Mac.

________________________________________________________
Say "Thanks" by clicking the Kudos star in the post that helped you.

I am employed by HP
Please use plain text.
Honor Student
jobsa
Posts: 9
Registered: ‎09-15-2009
Message 4 of 4 (736 Views)

Re: Officejet Pro 8000 Wireless only prints double-sided documents

I'm having same problem.

 

Printdoc has not read the question only the title! 

Please use plain text.