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Officejet Pro 8000 wireless printer is "not connected. "
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12-21-2011 06:22 PM
My Office Jet worked like a dream until I had to change my network settings, specifically my wireless network password. I reconfigured the printer with the new password, but now whenever I try to print, I get an error message saying the printer is 'not connected.' If I connect via USB cable, it works fine.
The network configuration printout shows that the printer is connected to the wireless network and the diagnostics (wireless on, wireless working, etc) all read PASS.
I am using a MacBook.
Help?
Re: Officejet Pro 8000 wireless printer is "not connected. "
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03-01-2012 10:20 PM
The almost exact same thing happens with my LaserJet P2055dn, the only exception being that intermittently the printer responds. I also have occasional password problems on my network and am running Macs.
Re: Officejet Pro 8000 wireless printer is "not connected. "
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03-02-2012 09:28 AM
Hi RuthCurry,
Try updating the IP address of your printer via the installed HP printer software on your Macbook.
You might need to then re-add the printer to the Macbook devices.
Re: Officejet Pro 8000 wireless printer is "not connected. "
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03-02-2012 09:57 AM
Re: Officejet Pro 8000 wireless printer is "not connected. "
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05-29-2013 08:53 AM
try this on the touchscreen of your printer ...
- go to "Setup"
- select "Network"
- make sure the "Wireless Direct" feature is enabled
I was having the same problem(s) and this solved my issue
