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Officejet Pro 8000 wireless printer is "not connected." (458 Views)
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Student
RuthCurry
Posts: 1
Registered: ‎12-21-2011
Message 1 of 4 (458 Views)

Officejet Pro 8000 wireless printer is "not connected."

My Office Jet worked like a dream until I had to change my network settings, specifically my wireless network password.  I reconfigured the printer with the new password, but now whenever I try to print, I get an error message saying the printer is 'not connected.'  If I connect via USB cable, it works fine.

 

The network configuration printout shows that the printer is connected to the wireless network and the diagnostics (wireless on, wireless working, etc) all read PASS.  

 

I am using a MacBook.

 

Help?

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Student
timgofine
Posts: 2
Registered: ‎03-01-2012
Message 2 of 4 (373 Views)

Re: Officejet Pro 8000 wireless printer is "not connected."

The almost exact same thing happens with my LaserJet P2055dn, the only exception being that intermittently the printer responds. I also have occasional password problems on my network and am running Macs.

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Teacher
Herculean
Posts: 191
Registered: ‎02-16-2012
Message 3 of 4 (367 Views)

Re: Officejet Pro 8000 wireless printer is "not connected."

Hi RuthCurry,

 

Try updating the IP address of your printer via the installed HP printer software on your Macbook.

 

You might need to then re-add the printer to the Macbook devices. 

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Student
timgofine
Posts: 2
Registered: ‎03-01-2012
Message 4 of 4 (360 Views)

Re: Officejet Pro 8000 wireless printer is "not connected."

I'll try that: thanks.
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