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Honor Student
bfaulk1
Posts: 3
Member Since: ‎03-05-2012
Message 1 of 2 (1,344 Views)

Officejet Pro 8600 Plus cannot open toolbox

I have an Officejet Pro 8600 Plus configured to use wireless networking. It prints, scans, faxes and everything is good. I can access the EWS and do everything just fine. However I cannot use the software Toolbox to access my printer settings. I cannot check ink levels or anything else using the software. Main system is on Windows 7 Ultimate x64 and my laptop wich is on Win 7 Ent. x64 is having the same issues.

 

Anybody else seeing this?

 

-bill

-bill
Honor Student
bfaulk1
Posts: 3
Member Since: ‎03-05-2012
Message 2 of 2 (1,332 Views)

Re: Officejet Pro 8600 Plus cannot open toolbox

Here's the answer to the problem. It's a good one clearly presented.

http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/Solution-to-fix-error-message-when-acc...

-bill
-bill
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