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08-21-2012 08:54 PM
Purchased a 7515 all-in-one, was able to setup wirelessly to MacPro but has lost ability to connect wirelessly. This happened with OS X Lion and nor MountainLion. Have a TimeMachine Airport. Printer connects to network but during setup from MacPro, repeatedly get "Device Not Found on Network" after stepping through wireless installation setup screens. I have reset router, printer, firmware updates, software updates.... at wits end. I have followed the instructions on the below resource page link with no luck. Use WPA-PSK encryption (Automatic AES or TKIP) on network and diagnostics on printer pass.
Please help anyone!
08-23-2012 03:29 PM
It sounds like the Macs and the printer just aren't communicating.
If you press the network icon on the printer, does it indicate it is connected to the network?
I recommend two additional steps that are not listed in the linked document. The printing system of the Mac may need to be reset as it will clear any software that could be interfering (such as corrupted installations).
Follow the steps as outlined for 10.7 or 10.8 in this document from HP.
The next step is to install the driver package from Apple. This can be found here.
09-05-2012 12:11 AM
I am having the same problem except with a PhotoSmart C4780. Did everything in the previous post and during Installer, it says it cannot find any networks when I'm right next to the router. Ugh.
09-06-2012 11:49 AM
The steps above are for a much newer printer and may not apply to your printer.
Is the OS X the same version or is it a different operating system?
Run a wireless test on the printer to verify the wireless radio is functioning.
The top option on the printer's screen should say Scan with a wireless icon next to it. Select this option then select Wireless Menu. Select Wireless Settings and then Run Wireless Network Test.
A printout should come in a few minutes with pass or fail on various items. Does anything show as fail? If so, what items are marked as fail?
09-06-2012 02:35 PM
Running on Mac OS X 10.7. Downloaded everything--updated software installer, the extra driver from Apple, and nothing works.
The test shows everything as fail. I don't get it because it worked right before I moved, and after moving, it stopped working.
09-06-2012 04:12 PM