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Photosmart C7280 network connection failed in setup (341 Views)
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ejgolfer
Posts: 4
Registered: ‎04-17-2012
Message 1 of 7 (341 Views)
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Photosmart C7280 network connection failed in setup

I am receiving a"error can not connect to the network. I am trying to set this printer to a wireless network on Airport Extreme using WPA/WPA2 encryption but no luck...

What do I do? I have retried the network name and password a number of times. Does this printer work with a WPA encryption?

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PrintDoc
Posts: 18,916
Registered: ‎08-19-2009
Message 2 of 7 (340 Views)

Re: Photosmart C7280 network connection failed in setup

Yup, it should work fine with WPA/WPA2.

 

Change the 2.4GHz channel to 11.  Strange, but it works.

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ejgolfer
Posts: 4
Registered: ‎04-17-2012
Message 3 of 7 (336 Views)

Re: Photosmart C7280 network connection failed in setup

Thank you but it is on channel 11

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PrintDoc
Posts: 18,916
Registered: ‎08-19-2009
Message 4 of 7 (332 Views)

Re: Photosmart C7280 network connection failed in setup

Oh, OK.

 

Make sure you are broadcasting your network name SSID (it will not connect to a hidden SSID), that 802.11g mode is enabled (along with others is OK) and restart the Airport by pulling its power plug momentarily before your next attempt.

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ejgolfer
Posts: 4
Registered: ‎04-17-2012
Message 5 of 7 (331 Views)

Re: Photosmart C7280 network connection failed in setup

Got it. Found another fix suggestion using power off after resetting the network to factory. Then power off wait 30 seconds then hold down the # 6 buttons and power back on. It found the network no problem.

 

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Posts: 18,916
Registered: ‎08-19-2009
Message 6 of 7 (328 Views)

Re: Photosmart C7280 network connection failed in setup

Strange but good to know.  The Restore should have done that by itself.

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ejgolfer
Posts: 4
Registered: ‎04-17-2012
Message 7 of 7 (326 Views)

Re: Photosmart C7280 network connection failed in setup

Your right. Tried restore twice with no effect. I found the # 6 on the community board. Thanks again

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