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Photosmart c6180 driver disapears after restarting Windows 7 (530 Views)
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Student
morrisusan
Posts: 1
Registered: ‎07-19-2011
Message 1 of 3 (530 Views)

Photosmart c6180 driver disapears after restarting Windows 7

 

 

  • Problem is: Photosmart c6180 driver disapears after restarting Windows 7
  • Operating System is: Windows 7
  • Connection is Wireless
  • Printer is Photosmart c6180
  • Driver is for Windows
  • 7 and has been downloaded multiple several times from the HP Website

 

HP Support was not help:  they could not even get the printer to work even when it was wired USB since they refused to remove the driver first.  I have old computers and use USB Hubs so it puts a strain on the resources to hook up to much on the USB Ports evern with the extra power they have. 

 

I have removed the driver and reinstalled it at least 2-3 times a month since January.  The computer sees and installs the printer and it works fine as long as I do not shut down the computer.  However whenever there are any updates for windows the computer needs to be restarted and then the printer won't work anymore. 

 

 

I tryed this today which I found on the internet and it did not work either. 

  1. Click on another printer or the Microsoft XPS Document Writer
  2. Click on Printer server properties in the top menu
  3. Choose Drivers in the Installed printer drivers select the printer that was uninstalled in step 3.
  4. Click on Remove and when asked choose Remove driver and driver package and click on ok.
  5. Install the Windows 7 software for the printer.

Does anyone have anything else I can try.  I reinstall the printer driver again for the second time today and it allways works just fine if I just never had to restart the computer it would work fine. 

 

 

 

 

I have reloaded th

 

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Provost
PrintDoc
Posts: 19,147
Registered: ‎08-19-2009
Message 2 of 3 (504 Views)

Re: Photosmart c6180 driver disapears after restarting Windows 7

Have you tried this: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&softwareitem=mp-89191-1

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Top Student
nottonto
Posts: 6
Registered: ‎02-15-2011
Message 3 of 3 (495 Views)

Re: Photosmart c6180 driver disapears after restarting Windows 7

Hi

I have been recomended this download for a similar problem, after trying the software I get a message"this file is not for windows 7"

why doesn't anyone listen ?????

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