Please help with Photosmart C4795 Wireless

[avefito]

Hi, I have tried everything and can't seem to get this printer to work wirelessly. I followed the instructions step by step at least 4 times. The blue light (wireless) on the printer is on, the printer is recognized by my router (Belkin wireles n+), my antivirus software (McAffee) has also recognized the printer. When I do the installation of the printer it passes everything. I am able to print the Wireless Network Report and everything passes as well as it lists the right SSID and information.

I am using Windows 7 Home Premium. When I try to print the printer icon comes up (it clearly says 'printing') and after about 1 minute it just tells me 'Error-Printing'.

HP solution center also tells me the printer is connected and active with no errors... Please if you have any idea on what could be wrong I'd appreciate it.

[PrintDoc · Accepted solution]

Try this utility: http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-926&h_lang=en&h_client=s-h-e17-1&h_keyword=dg-NDU&ju...

[avefito]

Thank you! it worked perfectly!