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Re: Printer cant be found on network (342 Views)
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Honor Student
Whizzo808
Posts: 4
Registered: ‎05-02-2012
Message 1 of 7 (392 Views)
Accepted Solution

Printer cant be found on network

My printer was working fine 2 days ago but when i tried it yesterday it wouldnt work. i tried installing it again but it says "Your printer could not be found onn your network" even though it says it is connected when i printed a report. i have a HP photosmart d110 series printer and a windows 7 64 bit laptop. I dont really remember if i installed or changed anything to my system. Need help please :smileyvery-happy:

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Regents Professor
ShlomiL
Posts: 6,954
Registered: ‎01-03-2011
Message 2 of 7 (387 Views)

Re: Printer cant be found on network

Hi,

Please clarify what is the IP Address listed by the network configuration report.

Try typing the IP into the browser - can you access the printer EWS page?

 

Additionally, please clarify which antivirus and firewall programs you have insttaled on your PC.

 

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If my post resolved your problem, please mark it as as Accepted Solution :smileyhappy:
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Honor Student
Whizzo808
Posts: 4
Registered: ‎05-02-2012
Message 3 of 7 (385 Views)

Re: Printer cant be found on network

do i just enter it like this xxx.xxx.xx.xxx because it says it cant connect on google chrome and im using AVG Aas my antivirus and firewall

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Regents Professor
ShlomiL
Posts: 6,954
Registered: ‎01-03-2011
Message 4 of 7 (383 Views)

Re: Printer cant be found on network

Yes, you should simply type the address... it means the printer is not reachable for any reason.

 

Please let me know what are the exact IP, Subnet and Default Gateway listed by the report.

Say thanks by clicking the Kudos Star in the post.
If my post resolved your problem, please mark it as as Accepted Solution :smileyhappy:
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Honor Student
Whizzo808
Posts: 4
Registered: ‎05-02-2012
Message 5 of 7 (355 Views)

Re: Printer cant be found on network

the IP is 192.168.33.129

subnet mask? 255.255.255.0

default gateway: 192.168.33.1

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Teacher
pctech33
Posts: 229
Registered: ‎02-03-2011
Message 6 of 7 (347 Views)

Re: Printer cant be found on network

Can you print a config page from the printer? Make sure it has the correct IP information. Then make sure you can ping the address.
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Honor Student
Whizzo808
Posts: 4
Registered: ‎05-02-2012
Message 7 of 7 (342 Views)

Re: Printer cant be found on network

thanks for all the help ... i just bought a usb cable so i dont have to go through all these problems:smileyhappy:

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