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Top Student
ChrisPratt
Posts: 7
Member Since: ‎03-12-2012
Message 1 of 4 (1,766 Views)

Printer not connected?

Photosmart 5510 series. (7708A4)

Mac OSX 10.7.2

 

This printer which we purchased in January was working perfectly until last week.

(Incidentally last week was the one of the solar storms).  It now keeps dropping its wireless connection and we are told that the "printer is not connected".  I have reset it using USB and have had to resort to turning it off and back on again (when it works) every time that we leave it alone for five minutes-  any ideas?

Associate Professor
stix4
Posts: 1,487
Member Since: ‎04-25-2011
Message 2 of 4 (1,730 Views)

Re: Printer not connected?

Hello,

Thanks for the post.  On this one, I've included a link below to a document that addresses wireless related issues and how to resolve.   Good Luck!

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02817031&cc=us&dlc=en&lc=en&product=5063582&tmp...

 

 

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Student
karlinda85
Posts: 1
Member Since: ‎05-19-2012
Message 3 of 4 (1,660 Views)

Re: Printer not connected?

My printer kept saying that it was not ready so I deleted it and installed it again.  Now it says ready but when I go to print something it says error and not connected.  Now what do I do.

Teacher
pctech33
Posts: 229
Member Since: ‎02-03-2011
Message 4 of 4 (1,647 Views)

Re: Printer not connected?

http://welcome.hp.com/country/us/en/support_task.html

Go to the above HP Link > "See support and troubleshooting information" > key in your Printer Model >>>>> Read the Manual and/or the Set up info.

Cheers.

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