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Putting printer on network (67 Views)
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ElaineRice
Posts: 1
Registered: ‎07-19-2012
Message 1 of 2 (67 Views)

Putting printer on network

Got a new modem and router and can't get my HP Officejet J6400 back on the network

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Cloud_Strider
Posts: 4,289
Registered: ‎09-23-2010
Message 2 of 2 (45 Views)

Re: Putting printer on network

It appears there are three variations of the Officejet J6400: J6413, J6450, J6480.

 

Which specific model do you have?  This should be located on a label in the ink cartrdige area, on the back, or possibly on the bottom.

 

You mentioned this is a new modem and router.  What brand/model are they?  The steps needed may require some different steps.

 

In the event we need to do any steps on the PC, what operating system does it use?

 

Additionally, the Reconfiguring Wireless Network Settings document from HP may help with getting the new network information set on the printer.

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