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Reconnect my HP Photosmart C4700
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03-03-2012 09:56 AM
I recently renamed my wireless network (no change of password or anything). How do I find and reconnect my printer to this network? I have a Macbook Pro. When I print it says it's offline. It seems all I need to do is find the network and reenter my password. But how? Do I need to reinstall my printer?
Re: Reconnect my HP Photosmart C4700
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03-03-2012 10:01 AM
Yup, you need to reinstall your printer.
Go to Applications > HP > C4700 > Add a Device and choose a Wireless connection type when it asks.
Say "Thanks" by clicking the Kudos star in the post that helped you.
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Re: Reconnect my HP Photosmart C4700
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03-03-2012 10:11 AM
Re: Reconnect my HP Photosmart C4700
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03-03-2012 10:37 AM
You should be able to do it with the software that is on your Mac already.
One warning, however, it is easy to have the wrong HP software on your Mac. Check what is written on your CD (if that is where you installed from). If it says 10.5+ and you have 10.6 or 10.7, it is NOT the right software.
If you think you need to get updated software, get the latest software for your printer from the "Support & Drivers" link at the top of this page.
Say "Thanks" by clicking the Kudos star in the post that helped you.
I am employed by HP
Re: Reconnect my HP Photosmart C4700
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04-28-2012 02:39 AM
when I click on "add a device" the program starts, a progress bar is shown, but eventually just dies.
Any ideas why this is happening?
Re: Reconnect my HP Photosmart C4700
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04-28-2012 08:35 AM
It sounds like the HP software is corrupted or is the wrong version for your version of OS X.
Get the latest software for your printer from the "Support & Drivers" link at the top of this page.
Say "Thanks" by clicking the Kudos star in the post that helped you.
I am employed by HP
