SOLUTION to your HP printer going offline and/or constantly disconnecting from the network (222167 Views)
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Student
shining
Posts: 1
Registered: ‎05-17-2012
Message 71 of 284 (41,549 Views)

Re: SOLUTION to your HP printer going offline and/or constantly disconnecting from the network

Hello

 

I've got an hp color laserjet cm1415fn connected via wlan to a D-link DSL 2640r router and it's always offline everytime I restart the pc. I've tried to install it several times but it useless.

 

WIN 7 Ultimate 64 bits

 

IP router: 192.168.1.1

DHCP IP Address Range: 192.168.1.100 to 192.168.1.254

DNS port 192.168.1.1

 

Printer IP (IPv4): 192.168.1.3

 

Could someone please help me, I've tried almost everything :smileysad:

Student
Machster28
Posts: 1
Registered: ‎05-21-2012
Message 72 of 284 (41,482 Views)

Re: SOLUTION to your HP printer going offline and/or constantly disconnecting from the network

Try the easiest solution:

 

A simple reboot of my router immediately fixed my offline printer status.

Student
Sharon2649
Posts: 1
Registered: ‎05-26-2012
Message 73 of 284 (41,375 Views)

Re: SOLUTION to your HP printer going offline and/or constantly disconnecting from the network

We cannot print the network configuration page going throught the printer.  How can we access the information neede to accomplish what we need to fix our problem?

Honor Student
Skelley
Posts: 1
Registered: ‎05-27-2012
Message 74 of 284 (41,360 Views)

Re: SOLUTION to your HP printer going offline and/or constantly disconnecting from the network

My HP 3E1411 printer has gone offline for some reason.  How can I sort this out please?

Student
Simp
Posts: 1
Registered: ‎05-30-2012
Message 75 of 284 (41,274 Views)

Re: SOLUTION to your HP printer going offline and/or constantly disconnecting from the network

HP Photosmart  C72560 stays off line

Student
T-Anon
Posts: 1
Registered: ‎06-06-2012
Message 76 of 284 (41,114 Views)

Re: SOLUTION to your HP printer going offline and/or constantly disconnecting from the network

Medic1, thank you! thank you & thank you! I registered here just to tell you that (which I've never been moved to do before).

 

Ten minutes ago, I changed the IP settings to manual, per your instructions, and my document printed immediately. I didn't even have to do a computer/printer restart.

 

I've had my HP wireless printer almost a year now, and I always suspected the problem was related to it being connected to two computers (one mac and one Windows)...it was frustrating as all-hello just as you described. I had to keep trying to print over and over. Turning the printer off and on. Turning the computer off and on. In the print queue, I would hit pause/restart over and over. It caused me hours of frustration and fist-banging.

 

When the first document didn't print, I kept hitting print...creating multiple jobs in the print queue...then one day out of the blue, they'd all start printing -- just as you described.

 

I've been late for meetings because I was stuck in my (home) office trying to print. Sending files back and forth to see it it would print on the PC instead of the mac and vice versa.

 

I'd searched for an answer before, but apparently didn't use the correct search terms to land upon your solution.

 

This time I searched: problems with HP printer being offline and this thread was the top result.

 

Now, let's see if it continues to print every time and from both computers. If I have any trouble I'll read what you wrote about being on DHCP networks.

 

This wins you lots of good karma!

 

-T

Student
kristoffersen
Posts: 1
Registered: ‎06-07-2012
Message 77 of 284 (41,094 Views)

Re: SOLUTION to your HP printer going offline and/or constantly disconnecting from the network

very helpful... thanks. if u have any info about fax as well.. thanks

Student
cdkb
Posts: 1
Registered: ‎06-08-2012
Message 78 of 284 (41,058 Views)

Re: SOLUTION to your HP printer going offline and/or constantly disconnecting from the network

I just connected my HP Photosmart Plus printer to my MAC desktop.  When I try to print --printer offline--keeps popping up.  I have a usb cable and it is connected.  It indicates that it is connected by usb cable.  Everything else seems fine.  What can I do?  I noted on a help site that one can uncheck printer offline.  I do not see this option on my mac. Best ckdb

Student
barbasa5
Posts: 1
Registered: ‎06-04-2012
Message 79 of 284 (40,773 Views)

Re: SOLUTION to your HP printer going offline and/or constantly disconnecting from the network

thank you so muchfor this much needed advice. I am about to throw my comp out the side door//It has been giving me fits that I have even pulled my hair out..

Honor Student
mbmboss
Posts: 2
Registered: ‎06-22-2012
Message 80 of 284 (40,709 Views)

Re: SOLUTION to your HP printer going offline and/or constantly disconnecting from the network

Our HP 2300N had been working on our wired LAN for a couple of years, no problems. Suddenly it began going offline. We would reboot the server and it would come back. But finally it went offline and stayed offline regardless of what we tried to bring it back. I have tried the solutions I have seen on the forum and nothing works. We assigned a new port, checked the static IP address, checked that the SNMP status is enabled. Any suggestions?

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