- HP Support Forum Home
- >
- Printers & All-In-Ones
- >
- Networks/Wireless
- >
- Scanning w/ the HP LaserJet CM1415fnw
HP Support Forums
Join in the conversation.
- Subscribe
- Mark Topic as New
- Mark Topic as Read
- Float this Topic to the Top
- Bookmark
- Subscribe
- Printer Friendly Page
Re: Scanning w/ the HP LaserJet CM1415fnw
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
04-09-2012 11:58 AM
mac 10.6.7 oder 10.7.08 and routeur ? Swiss phone motorola
Re: Scanning w/ the HP LaserJet CM1415fnw
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
04-09-2012 01:16 PM
Your router may not support Bonjour (mDNS) that the Mac requires to communicate with the printer.
Print a Network Test from the front of the printer. Get the printer's IP address. Type that IP address into the address bar of a web browser on your Mac. Can you "see" the printer?
Say "Thanks" by clicking the Kudos star in the post that helped you.
I am employed by HP
Re: Scanning w/ the HP LaserJet CM1415fnw
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
04-09-2012 10:59 PM
Re: Scanning w/ the HP LaserJet CM1415fnw
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
04-09-2012 11:16 PM
2in1 modem and router by Xfinity (comcast cabel company): Made by SMC model is SMCD3GNV
OS X 10.6.8
By the way, I am not able to Enable "Web Services" after 3 sessions with HP's online support... maybe its related.
Thanks
Re: Scanning w/ the HP LaserJet CM1415fnw
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
04-10-2012 05:51 PM
SMC routers just do not like HP printers. These forums are full of problems, many of them not resolved until the user buys a standard router.
That said, let's set a static IP address for the printer:
- Print a Network Config Page from the front of the printer. Note the printer's IP address.
- Type that IP address into a browser to reveal the printer's internal settings.
- Choose the Networking tab, then Wireless along the left side, then the IPv4 tab.
- On this screen you want to set a Manual IP. You need to set an IP address outside the range that the router automatically sets (called the DHCP range). If you do not know the range, change the last set of numbers (those after the last '.') to 250
- Use 255.255.255.0 for the subnet (unless you know it is different, if so, use that)
- Enter your router's IP (on the Network Config Page) for the gateway.
- Enter 8.8.8.8 for the first DNS and 8.8.4.4 for the second DNS.
- Click 'Apply'.
Now, shut down the router and printer, start the router, wait, then start the printer.
After this you may need to redo 'Add a Printer' using the new IP address.
Finally, try enabling Web Services again.
Say "Thanks" by clicking the Kudos star in the post that helped you.
I am employed by HP
Re: Scanning w/ the HP LaserJet CM1415fnw
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
04-10-2012 11:36 PM
Re: Scanning w/ the HP LaserJet CM1415fnw
[ Edited ]- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
04-11-2012 09:16 AM - edited 04-19-2012 09:21 PM
I put this Google DNS in case the printer does not like your router's DNS (which is pretty common).
Say "Thanks" by clicking the Kudos star in the post that helped you.
I am employed by HP
Re: Scanning w/ the HP LaserJet CM1415fnw
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
04-11-2012 12:39 PM
ok thanks. Web services is working but still im not able to scan to computer. the only option is to scan to USB. any suggestions?
Re: Scanning w/ the HP LaserJet CM1415fnw
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
04-11-2012 02:14 PM
Yeah, just try scanning FROM the Mac using Image Capture in your Applications folder.
Say "Thanks" by clicking the Kudos star in the post that helped you.
I am employed by HP
Re: Scanning w/ the HP LaserJet CM1415fnw
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
04-19-2012 09:03 AM
How do i set up my new HP Laserjet CM1415fnw printer to scan to my computer?
