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Re: Test page prints but nothing from queue (2041 Views)
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Galen Student
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Galen
Posts: 1
Registered: ‎12-08-2008
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Test page prints but nothing from queue

‎12-08-2008 06:41 PM

Hi - I've got a mac powerbook and just upgraded to a faster wireless connection.  Printer worked fine before upgrade.  When I try to print, the job gets added to the print queue but nothing prints.

If I open the print queue I see 'Printing page 1, 100% complete...''

 

I can print the test page, get the ink supply info etc so I tried installing the latest driver but that didn't help.

 

Dashboard says 'Device may be offline or unreachable'. 

 

Printer : C7280

OS :  OS X 10.5.5

New Modem is Actiontec M1000

 

Thanks 

 

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STaylor Tutor
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STaylor
Posts: 26
Registered: ‎11-17-2008
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Re: Test page prints but nothing from queue

‎12-11-2008 09:26 AM

Hi Galen,

 

It sounds like your network connection to the printer was changed when you changed your wireless hardware.  It is trying to send the print job to the old space it has reserved for the printer.   I would delete the current printer queue through Print and Fax in system prefs, and than go back through the HP device manager (in your dock) and re-add the printer.  That should take care of the issue.

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