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The installato r can't find HP LJ 1536 but network and other computers works fine
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03-14-2012 05:24 AM
I have small office network with 10 windows 7 32bit machines connected with wires. The router is Cisco E2000 and the switch is D-Link. The office have 3 printers - Two HP LJ 1536 and one HP LJ 1520 color printer. All computers work fine with all these printers and the network also works fine. Except one pc - on that pc i have the 1520 working, but when i try to install 1536 with installation cd the installator cant find 1536 printers. Till now everythig worked fine. The problem is from today. I have uninstalled the software and try to reinstall but with none success. I can ping IP addres of these two 1536 priniters but cant install them with the installator. Only with add printer method but then the scanner doesn't work. Firewall is turned off. File sharing work fine. HP diagnostic utilities didn't solve the problem. All computers and printers have static ip v.4 settings. Please Help Me
Re: The installato r can't find HP LJ 1536 but network and other computers works fine
[ Edited ]
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03-14-2012 07:12 AM - edited 03-14-2012 07:13 AM
i've just completed this guide and the problem still exists.
In fact now i have installed the printer and it works, but i can't use his scanner functionality on this pc only. All other pc works fine with all other printers and scanners
Re: The installato r can't find HP LJ 1536 but network and other computers works fine
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03-15-2012 04:16 AM
Please, anybody?!? I've tried all but nothing helps.
Re: The installato r can't find HP LJ 1536 but network and other computers works fine
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03-15-2012 05:36 AM
Hi deepgeorge,
If you type the IP address into the address bar of your internet browser are you able to see the printers EWS - Embedded Web Server?
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Re: The installato r can't find HP LJ 1536 but network and other computers works fine
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03-15-2012 05:48 AM
Re: The installato r can't find HP LJ 1536 but network and other computers works fine
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03-15-2012 05:50 AM
Re: The installato r can't find HP LJ 1536 but network and other computers works fine
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03-15-2012 05:52 AM
Hi deepgeorge,
If you change the printers from a Static IP to a DHCP address can you see the printers then?
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Re: The installato r can't find HP LJ 1536 but network and other computers works fine
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03-15-2012 05:54 AM
Re: The installato r can't find HP LJ 1536 but network and other computers works fine
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03-15-2012 05:58 AM
Re: The installato r can't find HP LJ 1536 but network and other computers works fine
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03-15-2012 06:06 AM
Hi deepgeorge,
Have you tried installing the full feature software after you did the add a printer from the printers folder?
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