Tried install the drver 8500 wireless on a Windows 7 puter, a drop error indicates it won't' work .

[NancyWayne]

The drop down error message indicates that the wireless feature is not supported within Windows 7.  Therefore I must use a USB wire to connect my HP 8500 Wireless Printer.   Please explain. Thanks  NancyWayne

[PrintDoc]

What version of the 8500 do you have?  A909 a, b, n or g?

[NancyWayne]

The download from HP was successful using a USB wire.  No one has offered any idea or suggestion why it won't work wirelessly?   the mouse and keyboard from Dell functions perfectly.  Can you help me?  Please advise,  Thanks, Wayne Ozment

[NancyWayne]

I have the installation CD--it says only HP Officejet Pro 8500 A909.  cannot find other ID . On the back is a serial number (CBO23A)

MY97H5309F.  Will this help? Pls advise,   wayne

[PrintDoc]

OK, does it have a blue wifi light on the front?  Some of the 8500 models did not have wifi, some did.  I am trying to determine if yours does.

[NancyWayne]

to whom it may concern:  yes, it has a blue light indicating "wireless" on the front next to an ethernet sign. regards  wayne

[PrintDoc]

OK, that helps.  Let's connect your printer to your wireless network:

On the front of the printer: Setup > Network > WIreless Setup WIzard.

Now, once the printer is connected to the router, get the latest software for your printer from the "Support & Drivers" link at the top of this page.  Choose "Network" or "WIreless" installation type when it asks.