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Trying to setup (30 Views)
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jsswift62 Student
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jsswift62
Posts: 1
Registered: ‎05-14-2012
Message 1 of 2 (30 Views)
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Trying to setup

‎05-14-2012 08:11 PM

I have a HP Pavilion DV7-6c95dx laptop and HP Deskjet 3050A J611 series printer.  The message is not connected and cannot recognize computer.

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Distinguished Professor Distinguished Professor
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-JohnB-
Posts: 5,287
Registered: ‎11-22-2011
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Re: Trying to setup

‎05-15-2012 10:17 AM

Hi there,

Download and run the HP printer install wizard located here. If this does not work can you provide the community with a little more information to narrow troubleshooting? Things like: is this connected via wireless/USB/etc - if connected wireless things like your router model and passphrase type help out a lot.

Best of Luck!

You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.
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