• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-05-2014 05:22 PM

HP Recommended

I deleted a wireless HP laserjet P1102w printer from my printer list before deleting pending stocked jobs. So now I do not have access to this queue. When I try to uninstall the HP laserjet P1102w drivers I get a message that I cannot uninstall the drivers because there are jobs pending in the deleted printer.  I already deleted the queue from the device manager but I still get the same message and I cannot re-install de drivers. So I cannot print on this printer any longer. How do I delete these trapped jobs in the deleted printer??

1 REPLY 1

‎12-08-2014 12:26 PM - last edited on ‎03-10-2017 04:08 PM by HP Administrator

HP Recommended

Hi @agreatguille ,

 

I see that you are having issues uninstalling the printer, since there are jobs still in the queue, but the printer driver was already deleted. I would like to help.

Clear the Spool folder and restart the Print Spooler, to see if that will help.

 

How to Clear Current Print Queue In Windows Vista & Windows 7.

 

What operating system are you using? How to Find the Windows Edition and Version on Your Computer.

 

Hope this helps.

 

Have a nice day!
Thank You.

Gemini02

I work on behalf of HP

Click the Thumbs Up below to say “Thanks” for helping!
Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.