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11-13-2010 12:35 PM
My installation was no problem. The problem is with my AVG 9.0 firewall. It won't let the HP Solution Center run. The are instructions for solving this for AVG 8.5 but not for AVG 9.0.
11-30-2010 09:36 AM
I have bought a Deskjet 3050 and have XP as my op software. Followed the instruction exactly and the downloaded software went through the process of connecting the printer to the PC over the wireless network and ended stating that it could not find the printer. I know that the printer was seeing the router as I could access the printer via a browser using 192.168.1.3, the IP address shown on the printer. Tried several times but the same result. Even downloaded the diagnostic software which stated that it could not recognize my router, which is a standard router issued by TalkTalk. Eventually, more by luck than knowledge, I created an IP port and all was well. However, when starting the next day the printer could not be seen, the IP had changed to 192.168.1.2, so I created another IP port.
This is unsatisfactory as I do not wish to have to create IP ports as IP numbers are automatically generated.Is there a process I have missed? Is the IP port the only way to connect the printer to XP?
Please help me resolve this issue as the printer is excellent and I don't want to be fiddling around getting a connection every time I switch on
01-01-2011 03:26 AM
I am having the same trouble with my HP Laserjet 2420. I plug it into my wireless router but it is not recognized when I try to find it using the install printer control panel. Can you suggest the driver for me?
Any help is much appreciated.
01-11-2011 02:56 PM
I'll try to respond to a few things noted here....
In general, if the printer is already on the network (either wired via ethernet cable or wireless) and has an IP address, one should be able to do either an add printer from control panel and specify IP address or run the sw install and when given option to find network printer, select that. There should be checkbox or similar on the installer screen in case printer is not seen which will let you enter the IP address of printer. From there, all 'should' work as expected.
Thus if more than one user is setting up a wireless printer, only the first user needs to do the wireless setup part (usually hookup a usb cable temporarily to setup wireless settings). It's important to remove the usb cable when instructed to do so too. Future pc's can then simply connect to a 'network' printer and should work. They should not select wireless and do setup again (should hurt, but is not necessary).
When setting up the network printer, the printer typically defaults to using DHCP as the method to acquire an IP address from the router (whether etherned or wireless). Many routers will have a short lease time meaning that the IP address can change quite frequently which then means you would have to setup your printer again. Best method for printers is to use a static (manual) address. Your router documentation should be able to help explain this. Usually there is a range of addresses used by DHCP that won't be used so users can use for manual setup. Usually one can simply use the same address as what was given by DHCP then add 50 to the last number (for small home network). You do not want to simply use the same IP address as what DHCP previously supplied as the router may try and give that to a different device later on causing more problems for both devices.
To set the IP address manually on a printer varies from printer to printer. If the printer has a control panel which will allow this (typically under network settings), this is the best choice. Many printers have an embedded web server to also help set this. Print out a printer config page and type the IP address the printer has (assuming it got one from routers dhcp server) into a web browser. Navigate to network settings and change mode to manual and fill in info. It helps to write down existing settings first as you will want to match the other settings (subnet mask and gateway should remain same). Again, use same address as previously given but add 50 to the last number sequence (must be less than 255).
Once the printer has an IP address (this can take up to a minute or so after power on), print out a printer config page and note the IP address. Now see if your computer can talk to it. Open up a web browser and type in the IP address to verify. Printer's embedded web server should show something.
Now you can continue with sw install as previosly mentioned.
01-26-2011 01:34 PM
I have a HP Officejet 6110 all-in-one printer plug directly into USB on a computer running Windows XP. The printer is then shared through the network. I have another computer running Windows XP connected to the network and can print fine. I just bought an HP laptop with Windows 7 and cannot get it to connect to the printer through the network. Please help!!!
03-02-2011 09:59 AM
I have a Officejet 4500 Desktop, I followed the video but I didn't get the choice to do wireless. My only choice was the cable. Please help, this is driving me crazy!!!!!!!!!!!!!!!
04-25-2011 05:14 PM
But, nothing shows why I can't get my C3180 All-in-One to work with the new Wireless system I had installed to replace the old dial-up system. As soon as I turn on the printer, the wireless loses connection with the internet. Why?
01-06-2012 08:40 AM
Hi, I have a HP Photosmart C4599 All-in-One, running on Win 7 Home edition. This has worked on the wireless setup for a couple of years without trouble, but has recently decided to continually go 'off-line'. I have uninstalled and reinstalled so many times to get it back on line, which lasts for a short period and then disappears again, and I can't get to the bottom fo the problem. I also run a couple of laptops, both on Win 7 and they are still fine and connected to the same network wirelessly. Can anyone steer me in the right direction to keep the wireless connection on. Thanks