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Re: Vista, XP and a HP Photosmart 7760, on a wired network (1969 Views)
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Tutor
wap1949
Posts: 12
Registered: ‎11-26-2008
Message 1 of 7 (4,484 Views)

Vista, XP and a HP Photosmart 7760, on a wired network

I have two HP desktop machines running vista 64 bit and one machine running XP. The printer is connected to one of the Vista machines and both Vista machines can use it. The XP machine can find it but when it tries to connect it tells me "the server for the HP Photosmart 7760 series does not have the correct printer driver installed. Is it talking about the Vista machine or the XP machine? Does anyone know what I need to do to get the XP machine to use the printer that is on the Vista machine?
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Student
techgurl
Posts: 7
Registered: ‎11-26-2008
Message 2 of 7 (4,464 Views)

Re: Vista, XP and a HP Photosmart 7760, on a wired network

 
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Tutor
wap1949
Posts: 12
Registered: ‎11-26-2008
Message 3 of 7 (4,181 Views)

Re: Vista, XP and a HP Photosmart 7760, on a wired network

techgirl, just wanted to let you know that I can't see the answer you left. Could you please answer it again, yours has been the only answer I have gotten and can't see it.
Thanks,
wap1949
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PhD Student
CharlesHP
Posts: 1,477
Registered: ‎11-17-2008
Message 4 of 7 (4,113 Views)

Re: Vista, XP and a HP Photosmart 7760, on a wired network

You are probably "Sharing" the printer from vista, in other words, you are using the vista printer driver to print, the XP machine is probably send jobs assuming using XP driver.

 

I don't know if you can install XP driver on the XP machine to print to the printer on the vista machine, but I would try this first since that is the current setup.

 

Another solution is to use a network adaptor and convert the printer to a network printer.

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I am an HP employee.
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Tutor
wap1949
Posts: 12
Registered: ‎11-26-2008
Message 5 of 7 (4,106 Views)

Re: Vista, XP and a HP Photosmart 7760, on a wired network

Thanks for the reply, I have tried installing the oppisite drivers on each maching but they won't take them, will see if I can add a ntwork card. Thanks,
wap1949
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Student
jasonpatterson2
Posts: 2
Registered: ‎01-24-2010
Message 6 of 7 (1,988 Views)

Re: Vista, XP and a HP Photosmart 7760, on a wired network

I don't know if you ever got your problem sorted out, but I figured out a fix for the same problem with a Win 7 desktop and Win XP laptop.  I posted that info here:

http://h30434.www3.hp.com/t5/Printer-networking-and-wireless/Sharing-Photosmart-7760-from-Win7-to-Vi...

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Tutor
wap1949
Posts: 12
Registered: ‎11-26-2008
Message 7 of 7 (1,969 Views)

Re: Vista, XP and a HP Photosmart 7760, on a wired network

Jason,

Thanks for the answer, but I gave up on that and got a HP J6480 all in one and everything was great untill October when I upgraded our pc's to Windows 7 not realizing that HP would not have drivers untill 01/2010 so for the last few months I could not scan anything into my pc. Well the new drivers and software came out and I was able to get it installed on one machine but I have had nothing but treoubles on my pc and have talked to three different people and still can't get it to install. I managed to wipe out all of my restore points so now I can't even roll back to a spot before all the crap happened. Do you know where windows 7 stores its system restore points?

Thanks,

Wayne

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