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Re: W Vista to W7 and HP 8500 A909g can't connect (273 Views)
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Honor Student
Archscott
Posts: 2
Registered: ‎06-13-2011
Message 1 of 3 (284 Views)

W Vista to W7 and HP 8500 A909g can't connect

Upgraded my laptop to W7. Intermittent spooling issues so I uinstalled the printer. The disk I had was only good for Vista.

Downloaded HP drivers for W7. Re-booted several times. Download doesnt recognize IP address found in HP Network Config page I printed out.

Any tips?

 

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Provost
PrintDoc
Posts: 19,147
Registered: ‎08-19-2009
Message 2 of 3 (273 Views)

Re: W Vista to W7 and HP 8500 A909g can't connect

You may want to try this patch: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-77751-1&lc=en&dlc=en&cc=us&...

 

If that does not work, try a complete uninstall of the software, reboot, update Windows, then re-install from hp.com.

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Honor Student
Archscott
Posts: 2
Registered: ‎06-13-2011
Message 3 of 3 (267 Views)

Re: W Vista to W7 and HP 8500 A909g can't connect

Thank you for your efforts. I tried both and finally had to run the USB to the printer. I can now print, but I'm not wireless.

Thank you for your efforts and I had not seen the patch you sent so I kept it for future.

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