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manan125
Posts: 1
Member Since: ‎04-22-2012
Message 1 of 7 (2,985 Views)

WPA2-PSK (AES) security setup for Wireless configuration

Hi,

I have HP Photosmart 2710 All in one printer running on Mac OS X.

I am trying to configure the printer on wireless network through Wireless setup wizard from the LCD display screen of the printer.  

It searches for the available networks and picks up my network SSID on the list. Although when it asks for the security key it only asks for WEP.

My wireless router is configured with WPA2-PSK (AES) security.  

 

Can it accept this security key?

 

How do I change it to accept even WPA from WEP if I can not use WPA2-PSK (AES)

 

Also on the display keyboard it does not have "!" option. Am i missing that totally or is it hidden somewhere?

 

Thanks.

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PrintDoc
Posts: 20,354
Member Since: ‎08-19-2009
Message 2 of 7 (2,979 Views)

Re: WPA2-PSK (AES) security setup for Wireless configuration

Your printer will only accept WPA, and maybe only with TKIP.

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ShlomiL
Posts: 10,651
Member Since: ‎01-03-2011
Message 3 of 7 (2,975 Views)

Re: WPA2-PSK (AES) security setup for Wireless configuration

Hi,

As an older printer model, the security options supported are quite limited.

The printer support WPA-PSK only (TKIP), WPA2 unofrtunately not supported by the printer.

 

Below you may find which security types supported by the printer:

Type of authentication in use:
● None: no authentication in use.
● Open System (ad hoc and infrastructure): no authentication.
● Shared Key (infrastructure only): WEP key is required.
● WPA-PSK (infrastructure only): WPA with Pre-Shared Key.
(Page 52:http://h10032.www1.hp.com/ctg/Manual/c00389927.pdf)

Check if you router provides WPA2 Mixed mode, it actually WPA2 with cabkwerds capabilities, which will allow you connect the printer to the network withiout changing its settings.

 

Regarding the special characters, honestly I'm not sure about the reason or where to find the option on the screen for the specific device.

 

As a workaround, you may temporary plug the printer using ethernet cable.

Locate the IP address and access the EWS page through your browser.

Enter Networking > Wireless > Start Wizard and follow the wizard from the PC.

After completing the steps, unplug the cable and the device will establish the wireless connection.

 

Hope it helps,

Shlomi

 

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RLD44
Posts: 4
Member Since: ‎03-30-2014
Message 4 of 7 (1,023 Views)

Re: WPA2-PSK (AES) security setup for Wireless configuration

My photosmart C6180 only has WPA-PSK authentication, whereas the new router uses WPA2-PSK. Can I buy a new wireless board for the printer with WPA2-PSK capability?  Thanks.

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sabretooth04
Posts: 5,765
Member Since: ‎07-30-2012
Message 5 of 7 (1,019 Views)

Re: WPA2-PSK (AES) security setup for Wireless configuration

[ Edited ]

I don't think so.

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sabretooth04
Posts: 5,765
Member Since: ‎07-30-2012
Message 6 of 7 (1,017 Views)

Re: WPA2-PSK (AES) security setup for Wireless configuration

However since your printer has an Ethernet connection, here is a solution.

 

Connect wireless printer anywhere, convert from wired, bypass failed radio, add WPA2 security.

 

http://h30434.www3.hp.com/t5/Printer-Networking-and-Wireless/Connect-your-wireless-printer-when-away...

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RLD44
Posts: 4
Member Since: ‎03-30-2014
Message 7 of 7 (991 Views)

Re: WPA2-PSK (AES) security setup for Wireless configuration

Thank you for taking the time to answer my question. I believe what you have proposed will work; however, there comes a point for me (after many days struggling with this problem) were a simple USB cable will do the trick.

 

R.

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