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hdhawg1340
Posts: 1
Member Since: ‎07-05-2011
Message 1 of 4 (1,960 Views)

We installed a new router and changed the name of the router. Now my HP C4500 printer won't print.

Our cable company installed a new wireless router and changed the name of the router.  Now my HP C4500 printer won't print from my laptop.

I can't find any ot the Set Up stuff I used initially.

Is there any way to get my printer to work again...wirelessly?

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PrintDoc
Posts: 20,352
Member Since: ‎08-19-2009
Message 2 of 4 (1,951 Views)

Re: We installed a new router and changed the name of the router. Now my HP C4500 printer won't pri

Get the latest software for your printer from the "Support & Drivers" link at the top of this page.  When you start the installation it will ask what kind of installation you would like.  Choose "Wireless" or "Network" then click "Next".

 

Eventually it will ask you to plug in a USB cable to the printer temporarily to communicate the new router's info to the printer.  Make sure to not plug in the USB until it asks.

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lpaula
Posts: 1
Member Since: ‎02-19-2014
Message 3 of 4 (257 Views)

Re: Installed a new router; changed the name; now printer not working.

 

After installing the new router, my HP photosmart 309g-m printer is not printing (no connectivity). Anyone out there with this printer who experienced this problem, please HELP.

 

 

 

Awaiting your PROMPT response.

 

 

Thanks,

 

lpaula

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sabretooth04
Posts: 5,400
Member Since: ‎07-30-2012
Message 4 of 4 (252 Views)

Re: Installed a new router; changed the name; now printer not working.

Replacing your wireless router now try.

http://www.hp.com/global/au/en/wireless/reconfiguring-system-help3.html

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