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04-11-2012 05:39 PM
I have tried to reconfigure, have deleted and re-added the printer, locked the print/fax preferences, and still are unable to get the printer to respond to a print order. When I re-added last time and configured, a test sheet was successfully generated, but still the print page states that the printer in not properly configured.
We have a MAcBook with Mac OS X, version 10.5.8. We have the HP Officejet J4680 printer. We have had problems in the past and were able to contact HP and they instsalled updated software that was supposed to correct the inherent problems between PH wireless printers and Macs. In the past when the printer and computer stop communicating, we have deleted and re-added the printer successfully, but now that is not working