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When we go to print it states no printer connection, however the printer is showing as connected (78 Views)
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RLove Student
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RLove
Posts: 1
Registered: ‎04-27-2012
Message 1 of 2 (78 Views)
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When we go to print it states no printer connection, however the printer is showing as connected

‎04-27-2012 09:06 PM

We have an HP 8500 series and the printer says connected but the computer says it is not.

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Master's Graduate Master's Graduate
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jabzi
Posts: 905
Registered: ‎04-11-2012
Message 2 of 2 (70 Views)
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Re: When we go to print it states no printer connection, however the printer is showing as connected

‎04-27-2012 11:20 PM

Hello,

 

Please download the HP Print and Scan Doctor using the below link and run it. 

Print&Scan Doctor

 

Regards,
Jabzi

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