Windows XP Laptop won't recognize Officejet 4500 wirelessly.

[lavine43]

I have a Linksys N Router with two desktops (Windows XP & Windows 7), and two mobile (UMPC running Windows XP Tablet & Gateway laptop running Windows XP).  All of the computers except for the Gateway can see & use the 4500.  I can use the browser on the laptop to access the printer (IP: 192.168.1.102), and see all of the info.  The Gateway can share data with the other computers, it just doesn't find the printer on the install.  Even if I use the advanced option and provide the IP address.  I get an error message: "The specified service is not an installed service."  At this point I am clueless as to what to try next.  Any ideas would be appreciated.

Thanks.

[PrintDoc]

Download and run this utility on the problem PC: http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-926&h_lang=en&h_client=s-h-e17-1&h_keyword=dg-NDU&ju...

[lavine43]

Thanks for your suggestion.  I downloaded and ran the utility.  It found the printer on the network, and all the network details: IP Address, MAC address, etc.  When I tried to go to the next step, it couldn't find the software to load the printer, and when I tried to install that software, it couldn't find the printer.  It looks like a Catch 22.  Load the utility to solve the problem with the installation, but load the software so that the utility will work...nothing works! 

[PrintDoc]

Make sure your operating system is completely updated, then get the latest software for your printer from the "Support & Drivers" link at the top of this page.

[lavine43]

I have the latest updates to the OS & the most recent drivers.  Apparently, the HP Network Services Support service is not running which means that the installation can't see the network devices.  When I try to start the service from services.msc, the error message says that the file cannot be found.  I tried installing that services file from the installation disc, but it didn't work.  I'm kind of stuck at this point.