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Wireless connection lost and not recovered (58 Views)
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Student
FrantzChina
Posts: 1
Registered: ‎04-04-2012
Message 1 of 1 (58 Views)

Wireless connection lost and not recovered

Hi;

Until recently I had no problems to print wireless from my laptop (Acer Aspire running Win7Ultimate) after a one-time installation when I got the laptop.

Printer: Photosmart 309a All-in-One

The day before yesterday it stopped working. I shortly checked another router before I went to the same configuration as before, then the wireless connection was lost.

 

Status:

- Upgraded to latest SW version from HP website

- Installed/de-installed various times

- Printing via USB works

- Trying to configure to wireless does not work, printer cannot be found

- Wireless Network Test report by the printer shows connection to network is okay, SSID correct, channel correct, static IP address correct,WPA o.k., signal strength excellent

- Firewall on/off does not make a difference

- Windows "add device" function also does not detect a wireless device

- HP Network Diagnosis Utility does not show any problem

- "WirelessMon" software does not show any problem

 

Who has an idea or a solution?

 

Thanks,

Stefan

 

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