Wireless error when reinstalling 7410 complete downloaded package

[trinaz]

When trying to reinstall AIO_CDB_FSW_Full_Win_WW_130_141.exe for my Win 7 system for my 7410...I can not get past the "choose network setup" screen.

If I choose wireless connection...I get some activity but then the same choose network connection screen returns...again and again.

HP Network Diagnostics shows the printer is recognized by the system...the print network setup screen from the printer itself shows network ok...and I can access the http HP printer screen...and the printer is shown in my router network screen in attached devices screen ?... as shown in these screen shots:

http://members.cox.net/trinaz/hpdiagnostics.jpg
http://members.cox.net/trinaz/hp2network.jpg
http://members.cox.net/trinaz/network2.jpg

What am I doing wrong and how do I get past the "choose network connection" screen ?

Thanks....TR

[trinaz]

Corrected jpg links:

http://members.cox.net/trinaz/hpdiagnostics.jpg

http://members.cox.net/trinaz/network2.jpg

http://members.cox.net/trinaz/hp2network.jpg

sorry...

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trinaz wrote:

When trying to reinstall AIO_CDB_FSW_Full_Win_WW_130_141.exe for my Win 7 system for my 7410...I can not get past the "choose network setup" screen.

If I choose wireless connection...I get some activity but then the same choose network connection screen returns...again and again.

HP Network Diagnostics shows the printer is recognized by the system...the print network setup screen from the printer itself shows network ok...and I can access the http HP printer screen...and the printer is shown in my router network screen in attached devices screen ?... as shown in these screen shots:

http://members.cox.net/trinaz/hpdiagnostics.jpg
http://members.cox.net/trinaz/hp2network.jpg
http://members.cox.net/trinaz/network2.jpg

What am I doing wrong and how do I get past the "choose network connection" screen ?

Thanks....TR

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[TreeFrog]

You might try removing the software and then reinstalling.  There is a software removal utility  for the 7400 on this page near the bottom.

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=391195&p...

Hope that helps.

[trinaz]

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TreeFrog wrote:

You might try removing the software and then reinstalling.  There is a software removal utility  for the 7400 on this page near the bottom.

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=391195&p...

Hope that helps.

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Thanks...I have used that years ago when I also had a really hard time getting the wireless setup to work.  Will re-download it and retry.

Have installed and uninstalled and reinstalled the latest exe file numerous times...but no joy so far.  Weird  thing is that I can print from all other PC's thru the wireless router on my Home setup without problem...Including from my main desktop where I'm trying to install the software...just can not get HP's software to install ?

Thanks...TR