This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Re: Wireless install for C4580 (987 Views)
Reply
Student
onlynone
Posts: 2
Registered: ‎04-10-2009
Message 21 of 22 (987 Views)

Re: Wireless install for C4580


DexterM wrote:
I do not have any explaination as to why HP only developed the firmware update application for Windows. What you can do is you can temporarily connect the printer to a Windows PC, then update the firmware of the printer, and then use it with your Mac again.

HP says this printer is supported on the Mac platform. I bought the thing in an Apple Store. I bought it because I thought HP had the best Mac support of all the other manufacturers. It's not like the update is a windows specific update, or updates the windows drivers, this is a firmware upgrade for the printer itself... it should be available to all supported platforms. What if I don't own a Windows computer? Is HP telling me that I have to buy Windows to use this printer? As it happens I do have a virtualized windows install inside of VMware Fusion, but I don't know if that's going to work. But it shouldn't matter, I shouldn't have to buy another OS if my OS is supposed to be supported.

 

How can we be put in touch with the developers to find out why there isn't a Mac version?

 

I certainly won't be buying printers from HP anymore if they continue to treat their users this way. I've been telling everyone I know about how I need to unplug and plug in my HP printer whenever I want to print.

Please use plain text.
Distinguished Professor
DexterM
Posts: 4,501
Registered: ‎11-17-2008
Message 22 of 22 (985 Views)

Re: Wireless install for C4580

If you can print from WIndows through VMWare, i'm pretty sure you'll be able to install the firmware, though i've never tested it. As for contacting HP developers, i'm not sure if that is possible. Maybe Wi-Fi-Guy has an answer for that.
----------------------------
Make it easier for other people to find solutions, by marking my answer with \'Accept as Solution\' if it solves your problem.
Click on the BLUE KUDOS button on the left to say "Thanks"
I am an ex-HP Employee.
Please use plain text.