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Wireless not detected? (106 Views)
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mom0507 Student
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mom0507
Posts: 1
Registered: ‎07-18-2011
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Wireless not detected?

‎07-18-2011 07:40 AM

My HP photosmart C5580 has been fine until yesterday, i tried to print and it wouldnt. I had not changed anything, etc. After attempts at trying to resolve the issue I ended up deleting my printer to re-install it through control panel/printer/find a new printer.. It detects nothing, My wireless is on on my laptop and i have my printer on and my bluetooth is blue although its has not blinked and I have noticed before it had blinked some when I was printing. I unplugged and plugged back in, etc.. how do i fix this??? I am on vista.

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Provost Provost
Provost
PrintDoc
Posts: 18,928
Registered: ‎08-19-2009
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Re: Wireless not detected?

‎07-18-2011 11:44 AM

From the front of the printer, print a WIreless Network Test.  Does it show that the printer is connected to your wireless network?

 

If so, download and run this utility: http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-926&h_lang=en&h_client=s-h-e17-1&h_keyword=dg-NDU&ju...

 

Let me know what it says.

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