HP Support Forums

Join in the conversation.

Search the Community
turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Wireless not detected? (105 Views)
Reply
Reply
Topic Options
mom0507 Student
Student
mom0507
Posts: 1
Registered: ‎07-18-2011
Message 1 of 2 (105 Views)
Report Inappropriate Content

Wireless not detected?

‎07-18-2011 07:40 AM

My HP photosmart C5580 has been fine until yesterday, i tried to print and it wouldnt. I had not changed anything, etc. After attempts at trying to resolve the issue I ended up deleting my printer to re-install it through control panel/printer/find a new printer.. It detects nothing, My wireless is on on my laptop and i have my printer on and my bluetooth is blue although its has not blinked and I have noticed before it had blinked some when I was printing. I unplugged and plugged back in, etc.. how do i fix this??? I am on vista.

0
Reply
0
Please use plain text.
 
Provost Provost
Provost
PrintDoc
Posts: 18,924
Registered: ‎08-19-2009
Message 2 of 2 (76 Views)
Report Inappropriate Content

Re: Wireless not detected?

‎07-18-2011 11:44 AM

From the front of the printer, print a WIreless Network Test.  Does it show that the printer is connected to your wireless network?

 

If so, download and run this utility: http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-926&h_lang=en&h_client=s-h-e17-1&h_keyword=dg-NDU&ju...

 

Let me know what it says.

________________________________________________________
Say "Thanks" by clicking the Kudos star in the post that helped you.

I am employed by HP
0
Reply
0
Please use plain text.