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Honor Student
Posts: 3
Member Since: ‎05-21-2014
Message 1 of 6 (470 Views)

Wireless printer will not connect.

Photosmart 5520 will not find wireless connection. I set up the printer to my wireless and printed from my phone the first time I used it, now it will not pick up any wireless networks.
Regents Professor
Posts: 5,895
Member Since: ‎07-30-2012
Message 2 of 6 (447 Views)

Re: Wireless printer will not connect.

Reset the printer back to factory defaults and setup the printer again.  Make and model of router?  Verify it connects to your SSID and receives a valid IP address.

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I worked for HP but now I'm retired!
Honor Student
Posts: 3
Member Since: ‎05-21-2014
Message 3 of 6 (437 Views)

Re: Wireless printer will not connect.

Cisco Linksys E1200 is the wireless router. I reset to factory default but does not go back to setup mode.
Regents Professor
Posts: 5,895
Member Since: ‎07-30-2012
Message 4 of 6 (435 Views)

Re: Wireless printer will not connect.

OK, go back and set the printer back up and make sure it connects to your routers SSID.

Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!
Honor Student
Posts: 3
Member Since: ‎05-21-2014
Message 5 of 6 (433 Views)

Re: Wireless printer will not connect.

How do I get back to the set up mode? I push the wireless setup wizard and it does not find any networks
Regents Professor
Posts: 5,895
Member Since: ‎07-30-2012
Message 6 of 6 (431 Views)

Re: Wireless printer will not connect.

Time to start totally over and follow the step by step instructions in the manual.

Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!
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