This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Wireless setup problem for HP Officejet J6480 All - in - One printer (13994 Views)
Reply
Honor Student
hpred
Posts: 3
Registered: ‎12-16-2008
Message 1 of 7 (13,994 Views)

Wireless setup problem for HP Officejet J6480 All - in - One printer

I can not get my printer setup wirelessly.  When I send a print job to it, the message comes back, printer offline. 

 

I can hook up the USB cable and it prints fine.  I installed the software on my IMac as instructed.  I used the HP Printer manager.  My IMac is setup with the airport and I have a wireless router.

 

Through the setup button on the printer I printed off the "wireless network test report" and  the "HP network configuration" page.  They show no errors.

 

Can anyone help me out? 

 

I need to be able to wirelessly print from my IMac, a Gateway desktop, a Dell laptop and a Toshiba laptop. 

Please use plain text.
PhD Student
CharlesHP
Posts: 1,477
Registered: ‎11-17-2008
Message 2 of 7 (13,987 Views)

Re: Wireless setup problem for HP Officejet J6480 All - in - One printer

First remove that USB cable from the printer. I think it can be connected via USB or network, not at the same time though.

 

Does the printed network configuration page show a good ip address?

 

Did you choose to install it as "networked" not "local" - you said using usb cable prints fine - that means at least on that computer, you installed as a "local via USB" printer, you need to reinstall the driver and identify it as a network printer.

=========================================================
I am an HP employee.
Please use plain text.
Student
k2316
Posts: 1
Registered: ‎02-12-2011
Message 3 of 7 (6,081 Views)

Re: Wireless setup problem for HP Officejet J6480 All - in - One printer

The issue I have is when I'm trying to install the printer as a wireless printer on a second desktop.  During the installation I am prompted to temporarily connect the printer using the USB connection so the settings can be transferred to the second computer.  While it's not that hard to do this with a notebook, it seems unreasonable to move the printer to the other desktop, especially when you are in an office where others use the printer.  Is there a way to install my printer (officejet 6480) without physically connecting it to the second computer using USB?

Please use plain text.
Student
arhoerle
Posts: 1
Registered: ‎07-16-2011
Message 4 of 7 (4,852 Views)

Re: Wireless setup problem for HP Officejet J6480 All - in - One printer

When I try to print my computer sends an error message.  I have installed the latest driver but still get the same message when trying to print.

Please use plain text.
Student
finb
Posts: 1
Registered: ‎12-04-2011
Message 5 of 7 (3,209 Views)

Re: Wireless setup problem for HP Officejet J6480 All - in - One printer

where do i get a book on officejetj6480 all in one

Please use plain text.
PhD Student
007OHMSS
Posts: 2,137
Registered: ‎08-12-2009
Message 6 of 7 (2,874 Views)

Re: Wireless setup problem for HP Officejet J6480 All - in - One printer

You can find the manuals here:

 

http://h10025.www1.hp.com/ewfrf/wc/manualCategory?cc=us&dlc=en&lc=en&product=3635378&

007OHMSS

I am a support engineer for HP.

If the advice resolved the situation, please mark it as a solution. Thank you.
Please use plain text.
Student
Eddieboysteady
Posts: 1
Registered: ‎04-24-2012
Message 7 of 7 (1,710 Views)

Re: Wireless setup problem for HP Officejet J6480 All - in - One printer

I have a HP J6480 All-in-one and have the printer connected wireless, but I can not get my fax to respond wireless,

 

What do I need to do?

 

Ed

Please use plain text.