align color on LaserJet Pro 400 color (295 Views)
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Top Student
chrisdeemer
Posts: 5
Member Since: ‎08-07-2013
Message 1 of 9 (295 Views)

align color on LaserJet Pro 400 color

My help instructions say "Print diagnostics page from the Reports menu on the control panel." Which control panel are we talking about, the one on my computer? There is no Reports menu there.

Professor
Charles001
Posts: 2,372
Member Since: ‎11-17-2008
Message 2 of 9 (286 Views)

Re: align color on LaserJet Pro 400 color

the control panel on the device, the LCD display and the buttons. Use the up/down to get to the "Report" menu, and make your selection.
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Top Student
chrisdeemer
Posts: 5
Member Since: ‎08-07-2013
Message 3 of 9 (283 Views)

Re: align color on LaserJet Pro 400 color

Wow! Okay, so I found the Reports menu, and scrolled to the diagnostic page and printed it. It looks to me the blue color is about a 16th of an inch off and the grey color might be just a tad off as well.

Top Student
chrisdeemer
Posts: 5
Member Since: ‎08-07-2013
Message 4 of 9 (280 Views)

Re: align color on LaserJet Pro 400 color

This helps, I now have the diagnostic page, but I cannot download the user guide. My issue is on page 166, but it says it has errors downloading and it only goes up to page 162. I have tried downloading it a few times, but we seem to be stuck. I need to get to a link that says "align cartridges" or something like that.

Professor
Charles001
Posts: 2,372
Member Since: ‎11-17-2008
Message 5 of 9 (277 Views)

Re: align color on LaserJet Pro 400 color

which model of LaserJet Pro 400 you have, M401n?
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Professor
Charles001
Posts: 2,372
Member Since: ‎11-17-2008
Message 6 of 9 (273 Views)

Re: align color on LaserJet Pro 400 color

It should be available in the control panel menu, "system setup", or "tools", or "service" or something like that (depending on your model). Here are the steps for M475: http://bizsupport1.austin.hp.com/bizsupport/TechSupport/Document.jsp?prodSeriesId=4337543&prodTypeId...
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Top Student
chrisdeemer
Posts: 5
Member Since: ‎08-07-2013
Message 7 of 9 (272 Views)

Re: align color on LaserJet Pro 400 color

I have the M451dn model

Top Student
chrisdeemer
Posts: 5
Member Since: ‎08-07-2013
Message 8 of 9 (270 Views)

Re: align color on LaserJet Pro 400 color

I found Calibrate Color and Calibrate Color Now under the System Setup menu. I think it is doing it now. I will print a diagnostic page to see if it helps.

Student
zsherry
Posts: 1
Member Since: ‎01-30-2014
Message 9 of 9 (205 Views)

Re: align color on LaserJet Pro 400 color

So we've done all of these and the blue cartridge still seems to be off. We've replaced it, etc... Any other ideas? On a canon I had the alignment process printed a page that the unit then scanned to align specific colors. Is there a feature on this that will do the same? -Help

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