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c309g-m printer keeps showing as "disconnected" (358 Views)
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mountaingirl99 Student
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mountaingirl99
Posts: 1
Registered: ‎03-27-2010
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c309g-m printer keeps showing as "disconnected"

‎03-27-2010 06:04 PM

I have a new HP Photosmart c309g-m.  I'm trying to configure it to my wireless network via a D-Link router.  My OS is Vista.  I've followed the installation procedures on the cd, and used the touch screen to add it to the network.  But everytime I unplug the USB cable, the printer is showing as "disconnected".  Any suggestions??

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Provost Provost
Provost
PrintDoc
Posts: 19,147
Registered: ‎08-19-2009
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Re: c309g-m printer keeps showing as "disconnected"

‎03-27-2010 06:56 PM

Run the installation CD again, this time choose Network Installation instead of USB connection.

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