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Re: cannot print webpages, but can print documents (143 Views)
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Honor Student
Jild
Posts: 3
Registered: ‎04-12-2012
Message 1 of 5 (150 Views)
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cannot print webpages, but can print documents

setting up a new wireless printer... hp deskijet 3050A..

can print documents/photos fine from laptop and even my iPad... but when I attempt to print a webpage, it comes out

completely blank..... well, except for headers and footers ???????

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PrintDoc
Posts: 18,866
Registered: ‎08-19-2009
Message 2 of 5 (147 Views)

Re: cannot print webpages, but can print documents

It may be your browser.  What operating system?  What browser?

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Honor Student
Jild
Posts: 3
Registered: ‎04-12-2012
Message 3 of 5 (143 Views)

Re: cannot print webpages, but can print documents

sorry!!    Windows 7 on HP laptop and Explorer 9 ....

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Provost
PrintDoc
Posts: 18,866
Registered: ‎08-19-2009
Message 4 of 5 (142 Views)

Re: cannot print webpages, but can print documents

OK, thanks.  Do you have HP Web Print enabled as a plug-in in your IE 9?  If so, disable it.

 

If that does not work, do a Windows Update over and over until there are no more.  Restart your PC.

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Say "Thanks" by clicking the Kudos star in the post that helped you.

I am employed by HP
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Honor Student
Jild
Posts: 3
Registered: ‎04-12-2012
Message 5 of 5 (137 Views)

Re: cannot print webpages, but can print documents

wasn't sure how to do the first 2 suggestions, so tried the easiest solution... ... re-start the computer === and that worked great...

thanks so much

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