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07-27-2011 02:08 AM
The computers etc in my Lan belong to one workgroup "WORKGROUP" but my HP 6500a printer that is connected to the same Lan (wired utp cat6) seems to be assigned to "MSHOME" , another often used workgroupname. How can I change the workgroupname of my printer?
07-27-2011 05:28 PM
manually delete the printer from your pc control panel
then manually add the printer on the desired network group on control panel of your pc as well
*steps depend on the operating system of your pc
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06-07-2012 11:03 AM
The suggested 'fix' might work for other models.
For the OfficeJet 8600 Premium All-In-One however, the software installation routine for the printer doesn't reach a point where the driver (icon) is installed in Windows' Control Panel / Printers and Devices.
Instead, installation of the driver in Windows' Control Panel / Printers and Devices doesn't occur unless/until the installation software is able to connect to the printer across the network.
Unfortunately, the installation software for the OfficeJet 8600 is unable to 'find' the printer on a peer-to-peer network, if:
- there isn't a DHCP server;
- if assignment of IP addresses for network devices is performed manualy, or
- if your peer-to-peer network's NetBIOS Group / Workgroup name is anything other than "MSHOME"
This last item appears to be a hard-wired configuration on every HP OfficeJet.
To provide even more frustration, HP provides a "Update IP Address" tool. However, even though its printer can be 'pinged', and command line utilities (below) clearly show the printer existing on the network, the printer cannot be "located" by this tool, as HP's hard-wired NetBIOS Group / Workgroup name does not match the Workgroup name our firm uses.
Having a manufacturer decree that users must change the configuration of every device on their network to accommodate use of its product is unacceptable.
This is a relatively easy fix, HP.