deskjet 3051a (3426 Views)
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Posts: 20,112
Registered: ‎08-19-2009
Message 41 of 43 (264 Views)

Re: deskjet 3051a

Uninstall AVG or McAfee, your choice.  You should only have one security system on your PC.  If you have more than one all sorts of strange communication issues occur.

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BuffyL
Posts: 23
Registered: ‎02-23-2012
Message 42 of 43 (259 Views)

Re: deskjet 3051a

I uninstalled the AVG, restarted my computer and tried changing the USB connection to a wireless connection but it is still saying that it can not find my printer.

 

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Registered: ‎08-19-2009
Message 43 of 43 (253 Views)

Re: deskjet 3051a

Are there any other 3rd party (non-windows) security software present or running like anti-malware, anti-spyware or firewalls?

 

At this point it may be better to get a local tech to look at your machine, something is funny with the system.

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