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deskjet 3051a
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Member Since: ‎08-19-2009
Message 41 of 43 (318 Views)

Re: deskjet 3051a

Uninstall AVG or McAfee, your choice.  You should only have one security system on your PC.  If you have more than one all sorts of strange communication issues occur.

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BuffyL
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Member Since: ‎02-23-2012
Message 42 of 43 (313 Views)

Re: deskjet 3051a

I uninstalled the AVG, restarted my computer and tried changing the USB connection to a wireless connection but it is still saying that it can not find my printer.

 

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Message 43 of 43 (307 Views)

Re: deskjet 3051a

Are there any other 3rd party (non-windows) security software present or running like anti-malware, anti-spyware or firewalls?

 

At this point it may be better to get a local tech to look at your machine, something is funny with the system.

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