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Honor Student
dhagan
Posts: 2
Member Since: ‎04-19-2012
Message 1 of 4 (5,049 Views)

how do you input an ip address on a deskjet 3050a j611 series. it was working fine

I have an deskjet 3050A all in one series J611.  It has been working great.  I had printed some documents earlier with no problem.  No it is saying can not connect due to not being able to connect to wireless router. 

Grad Student
SandyBob
Posts: 187
Member Since: ‎01-11-2012
Message 2 of 4 (5,047 Views)

Re: how do you input an ip address on a deskjet 3050a j611 series. it was working fine

The first round of troubleshooting would probably be to reset the whole network. 

1.  pull the power from the back of the printer and from the wall

2.  shut down computer

3.  reset the router by unplugging it for 30 sec

4.  wait until all the lights on the router are back on

5.  turn on the computer and let it get connected to the router

6.  reconnect the printer--it should power up on its own

 

This routine usually fixes a lot of issues.  Let me know if it works or doesn't.

SandyBob

If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!
Although I work for HP, my posts and replies are my own opinion and not those of HP
1-800-474-6836
Honor Student
dhagan
Posts: 2
Member Since: ‎04-19-2012
Message 3 of 4 (5,037 Views)

Re: how do you input an ip address on a deskjet 3050a j611 series. it was working fine

I have lost contact with my previous IP address. How do I find out what my current IP is.  I have unplugged and plugged my router and printer and that didnt work.  I am getting very frustrated in not having the problem fixed. Hope you can help

Grad Student
SandyBob
Posts: 187
Member Since: ‎01-11-2012
Message 4 of 4 (5,036 Views)

Re: how do you input an ip address on a deskjet 3050a j611 series. it was working fine

From the front panel of the printer, select the wrench-->Wireless-->print reports-->configuration.  That will let you know the IP address and if it's connected.

SandyBob

If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!
Although I work for HP, my posts and replies are my own opinion and not those of HP
1-800-474-6836
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