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JanFriedlander
Posts: 1
Member Since: ‎08-13-2010
Message 1 of 2 (4,987 Views)

how to cancel print job?

My HP 1200 won't stop printing.  It started printing gobbydygook - 1 line a page - and it won't stop.  The document has been deleted on my computer, and the printer ran out of paper.  Two weeks later, when I add paper, it starts over again.  I unplugged it, and replugged it and it still wants to print this.  What do I do?

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PrintDoc
Posts: 20,354
Member Since: ‎08-19-2009
Message 2 of 2 (4,982 Views)

Re: how to cancel print job?

Make sure the document is really deleted in the print queue.  You did not say what operating system, I'll assume some Windows.

 

Start > Control Panel > Printers.  Double-click the printer, select File > Cancel all print jobs.

 

Now, restart your PC.

 

Finally, turn off the printer, unplug power from the back of the printer (not the wall), wait 30 seconds and plug back in and turn on.

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