how to reconnect the wireless to my HP Photosmart C4385 All-in-One (7142 Views)
Reply
Student
carol4elki
Posts: 1
Member Since: ‎01-26-2012
Message 1 of 11 (7,142 Views)

how to reconnect the wireless to my HP Photosmart C4385 All-in-One

How to I reconnect my HP Photosmart C4385 All-in-One Printer-Scanner-Copier

Provost
PrintDoc
Posts: 20,289
Member Since: ‎08-19-2009
Message 2 of 11 (7,113 Views)

Re: how to reconnect the wireless to my HP Photosmart C4385 All-in-One

Get the latest software for your printer from the "Support & Drivers" link at the top of this page.  Run the software, choosing "Wireless" or "Network" installation type when it asks.

 

Make sure that USB cable is not connected when you start the software.   The sofware will ask you to insert a USB cable temporarily to commnunicate your network info to your printer.  Insert it and remove it when the software instructs.

________________________________________________________
Say thanks by clicking "Kudos" on the left in the post that helped you.

I am employed by HP
Student
kmjpy
Posts: 1
Member Since: ‎09-02-2012
Message 3 of 11 (6,712 Views)

Re: how to reconnect the wireless to my HP Photosmart C4385 All-in-One

how to reconnect the wireless to my HP Photosmart C4385 All-in-One

Regents Professor
sabretooth04
Posts: 5,086
Member Since: ‎07-30-2012
Message 4 of 11 (6,709 Views)

Re: how to reconnect the wireless to my HP Photosmart C4385 All-in-One


kmjpy wrote:

how to reconnect the wireless to my HP Photosmart C4385 All-in-One


Read above.

Say thanks by clicking the Kudos Thumbs Up to the left in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!
Honor Student
indyohio1192
Posts: 2
Member Since: ‎10-22-2013
Message 5 of 11 (4,509 Views)

Re: how to reconnect the wireless to my HP Photosmart C4385 All-in-One

We just chnage the wireless router at our house and thus have a new wireless password.  How do I getb that new information into C4385 so we can print wirlessly again?

HP Support Agent
Gemini02
Posts: 4,424
Member Since: ‎09-03-2013
Message 6 of 11 (4,504 Views)

Re: how to reconnect the wireless to my HP Photosmart C4385 All-in-One

Hi indyohio1192

 

On page 24 of the manual it  will provide how to restore the network defaults.

http://h10032.www1.hp.com/ctg/Manual/c01153752.pdf

 

This url shows you how to setup the wireless.

http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?tmp_rule=59171&tmp_task=useCategory&cc=us&dlc...

 

If you need more assistance just let me know.

 

 

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the left to say “Thanks” for helping!



Gemini02
I work on behalf of HP
Honor Student
indyohio1192
Posts: 2
Member Since: ‎10-22-2013
Message 7 of 11 (4,502 Views)

Re: how to reconnect the wireless to my HP Photosmart C4385 All-in-One

Still confused.  Prinetr was set-up and working fine yesterday.  ATT came in and put in new wireless router and new password to wireless.   I am trying to make that chnage to the C4385 Printer.  Neither link helped me with that?    Do I just need ot reinstall the whole printer again?

HP Support Agent
Gemini02
Posts: 4,424
Member Since: ‎09-03-2013
Message 8 of 11 (4,498 Views)

Re: how to reconnect the wireless to my HP Photosmart C4385 All-in-One

Hi indyohio1192

 

When you have a new router you have to restore the printer defaults and setup the wireless again on the printer. After restoring the printer network defaults you can uninstall and reinstall the printer software.

This will put you on the new routers network settings and you will be able to print over the network.

 

If you need more assistance just let me know.

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the left to say “Thanks” for helping!



Gemini02
I work on behalf of HP
Student
DanH1962
Posts: 1
Member Since: ‎10-22-2013
Message 9 of 11 (4,484 Views)

Re: how to reconnect the wireless to my HP Photosmart C4385 All-in-One

Thanks this worked great. What will I have to do wiht laptops min the house to reconnect wiht printer??
HP Support Agent
Gemini02
Posts: 4,424
Member Since: ‎09-03-2013
Message 10 of 11 (4,481 Views)

Re: how to reconnect the wireless to my HP Photosmart C4385 All-in-One

Hi DanH1962

 

With other computers you would just run the uninstall and reinstall the printer again through the software. Should find the printer since already on the network.

 

Here is a url to uninstall the software.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02259020&tmp_task=useCategory&cc=us&dlc=en&lang...

 

Here is a url to install the software.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02283937&tmp_task=useCategory&cc=us&dlc=en&lang...

 

Hope this helps.

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the left to say “Thanks” for helping!



Gemini02
I work on behalf of HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation