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hp deskjet 3050A all in one j611 series. on a mac. lost my wireless connection. How get it back? (1010 Views)
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trabcdon
Posts: 1
Registered: ‎04-27-2012
Message 1 of 9 (1,010 Views)

hp deskjet 3050A all in one j611 series. on a mac. lost my wireless connection. How get it back?

my printer was working fine, suddenly it says not connected to internet. my computer is connected. How do i get it connected?

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PrintDoc
Posts: 19,147
Registered: ‎08-19-2009
Message 2 of 9 (980 Views)

Re: hp deskjet 3050A all in one j611 series. on a mac. lost my wireless connection. How get it back?

Do you mean it is not connected to your wireless network?  What router?

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Rayanna
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Registered: ‎04-15-2012
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Re: hp deskjet 3050A all in one j611 series. on a mac. lost my wireless connection. How get it back?

I followed the steps you recommended to connect my printer but it was unsuccessful do you anything else that I can try please and thanks in advance
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Re: hp deskjet 3050A all in one j611 series. on a mac. lost my wireless connection. How get it back?

What router? What error messages?

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Rayanna
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Message 5 of 9 (952 Views)

Re: hp deskjet 3050A all in one j611 series. on a mac. lost my wireless connection. How get it back?

WPA Router I think error message the printer says Wps timeout what can I do to fix it
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Message 6 of 9 (941 Views)

Re: hp deskjet 3050A all in one j611 series. on a mac. lost my wireless connection. How get it back?

OK, so you are trying to install using WPS.  What router brand and model?  Did you start WPS on the printer then on the router (within 2 minutes)?

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Rayanna
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Message 7 of 9 (933 Views)

Re: hp deskjet 3050A all in one j611 series. on a mac. lost my wireless connection. How get it back?

The brand and model I think is Arris D2C6 and yes I started WPS on the printer then on the router within two minutes
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Re: hp deskjet 3050A all in one j611 series. on a mac. lost my wireless connection. How get it back?

[ Edited ]

OK, attached is the manual for your router, you may need to enable WPS on the router (choose Pushbutton method).

 

Another way to install this printer is:

 

1. Go to System Preferences > Print & Scan, select your printer and click the '-' sign at the bottom of the list.

2. Go to the front of the printer, press the wireless button and navigate to Wireless Settings > "Restore Defaults"

3. Open Finder and go to Applications > HP > [your model number] > Printer Setup & Software (may be called Add a Device).  Open the app and choose Wireless as the connection type.

 

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Rayanna
Posts: 8
Registered: ‎04-15-2012
Message 9 of 9 (927 Views)

Re: hp deskjet 3050A all in one j611 series. on a mac. lost my wireless connection. How get it back?

Thanks ill try what you recommend and let you know if it worked
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