HP Support Forums
Join in the conversation.
10-01-2012 05:51 PM
I got my HP Deskjet 3052a to work from PC, MAC, iphone and ipad on my Airlink wifi after I reset the printer - router - modem.
It fails when I try to use it later in the day - unless I rest everything again.
Do I have to reset every time I print???
Solved! Go to Solution.
10-03-2012 02:50 PM
It sounds like the printer may not have a stable wifi connection.
What is the exact brand and model of the router? I see Airlink was mentioned, but there usually is a more specific model listed somewhere on the router.
Try setting a static IP address according to step six of this document from HP. A static IP address is something I recommend for any printer and it helps create a more stable connection.
Let me know what happens.
10-03-2012 03:31 PM
Thank you for your response.
The airlink model was AR 525-w.
After many hours of HP suport having me reset my system and losing connections later in the day - they sent me to Airlink and Verizon.
The Airlink people no longer support my router.
My ISP - Verizon is sending me a new router/modem.
10-05-2012 10:26 AM
It sounds like a resolution may have been reached.
Let me know what happens when the new router is setup.
Some things to keep in mind is that the Deskjet 3052A is a USB to Wireless printer. This means that the printer will need to be connected to the new router.
Review this document from HP for your respective operating system. There are two methods of getting the printer connected to the new router:
1. USB to wireless is the primary method for this printer. This is essentially reinstalling the printer on the computer and selecting the Network option. If you choose this method, I recommend uninstalling the printer from the computer before starting so that what you see matches the document exactly. This will require a computer on the same wireless network and a USB cable to transmit the network information to the printer.
2. WiFi Protected Setup (WPS). This option involves going to Wireless>Settings>WiFi Protected Setup. This method is completely dependent on the router supporting this option. Once WiFi protected setup is enabled on the printer, the WPS button can be pressed on the router and the two devices will negotiate the connection. This is simpler than the first option, but the first option generally has a greater chance of success.
Let me know what happens.
10-06-2012 11:15 PM
The new modem/router solved my disconnect problem - but i still cant connect my imac running Mac OS X 10.5.8.
I am connected to the wireless network - i.e. - I can get to the internet but cant connect deskjet - by the way I now hace a model 3520e - instead of the 3052.
10-15-2012 09:48 AM
Is the Mac the only device having an issue?
Is the Deskjet 3520's wireless light a solid blue light or a flashing blue light?
It does sound like the Mac may be the only one having an issue now, but I want to be certain as the steps will vary depending on if the other devices are working properly and I do not want to waste your time with needless steps.