hp deskjet 5650 Printer

[Raiya]

 My hp deskjet 5650 is connected to an XP Desktop computer.  The printer is network shared but will not work on Win 7 laptop.  It works OK with my Win 98, and Win 2k laptops.

[jabzi · Accepted solution]

Hello Raiya,

Perform the below steps on XP computer.

Step 1: First make sure that the printer on the XP machine is shared. You can do this by right-clicking on the printer and choosing Sharing. Click the Share this printer radio button and give your printer a share name. Make sure is less than 8 characters and does not contain any symbols.

Perform the below steps on Win 7 computer.

Step 1: Make sure you can see the printer share from the network browsing area in Windows 7. You can do this by going to Control Panel and clicking on Network and Internet

Step 2: Then click on View network computers and devices under Network and Sharing Center.

At this point, you should see the name of your XP computer in the list of computers.

Step 3: Double-click on the computer name and you should see your shared printer in the list. Here you can try to add the printer by right-clicking on it and choosing Connect.

If everything goes perfectly, Windows 7 should automatically add the printer to your set of printers. However, if you get a message like “Cannot connect to printer”, follow the next steps.

Step 4: Click on Start and then click on Devices and Printers. At the top, click on the Add a printer link.

Step 5: Next choose Add a local printer. Yes, that sounds counter-intuitive, but this is what you have to do!

Step 6: Next, click Create a new port and choose Local port from the list of options.

Step 7:  Click Next and in the Port name box, type in the path to the shared printer. It should be something like \\Jabzi\HPXP, where Jabzi is the name of your XP machine and HPXP is the shared name of the printer.

Step 8: Now choose the printer driver from the list or download the latest driver for the printer and choose Have Disk. Note that if you printer is a little older, it’s a good idea to download the Windows 7 driver for the printer and click Have Disk.

Continue with the wizard to complete it.

Now try Printing , it should work !!

Regards,
Jabzi

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[Raiya]

Thanks, that did the trick!

Raiya

[jabzi]

Hello,

Congrats and happy printing .!!!!!!!!!!!!!!!!!!

Regards,
Jabzi

Help the community by marking this post .
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I work for HP