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05-09-2012 09:23 AM
I have installed the driver on my 64bit Windows 7 Desktop and everything worked fine.
However, when I switch off it seems to lose some settings. When I logon again the printer is not shown in any of the applications that I use e.g. Word, Excel, Adobe reader so I cannot print to it.
If I go to Control Panel > Printers & Devices then the printer appears there and I can connect via the web interface.
With most printers shown in control panel you can right click and set the printer as the default but this option doesn't appear for the officejet.
What do I do?
Solved! Go to Solution.
05-10-2012 09:51 AM
Go to Control Panel > Printers & Devices and delete the printer.
1. Make sure the printer is turned on and connected to your network. Verify that you can access the printer's internal web page by browsing to its IP address before continuing. Get its IP from a Network Test printed from the front panel of the printer.
2. Click >> Start >> Control panel >> Devices & Printers.
3. Click the Add a printer
4. Select Local printer
5. Select Create a new port and select Standard TCP/IP Port and click Next button.
6. Under Device type, select TCP/IP Device. Under Hostname or IP address, enter the printer's IP address. Click Next.
7. Select Hewlett-Packard from the list of manufacturers and select and select your printer model. Click Next.
If your printer model was not listed, then select Have Disk, browse the HP CD that came with your printer and select the first file that starts with hp and ends with inf. Click Open then OK. Select your printer model. Click Next.
8. If you are asked, use the currently installed driver.
9. It will ask for the Printer name -- enter a new name or use the existing one. This will be the name of the printer that you select from other applications.
10. You may be asked to share the printer. Choose NO.
11. The Print Test Page box appears. Go ahead and print it.
12. Click Finish.
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